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simon3
2012-11-09 15:51:04
Email addresses being used for Paypal scam.
Context of comment:There have been reports of email addresses used for MountainViews enrolment appearing in spam.

It is not clear what the extent or cause of this is, however there may be an issue that affects a few, many or all members.

Should it be a widespread problem affecting the email address you have used for logging into MountainViews then it is likely you will get further spam.

How to recognise the current spam
The spam email that came out so far was a bogus PayPal message. The object of the exercise was to get you to click on a line that said "Update your information now". You can tell where this would link to because email clients will show you the address. In this case it was:
http://paypal.com.ie.cgi.bin.webscr.cmd.login.processing.login.cmd.login-donelogin.access1345149649.suuganda.org

To the uninitiated this might appear reasonable because of the paypal.com.ie.cgi etc in the string, however in fact domains start from the right and the real domain is suuganda.org The rest of the crap before that is a subdomain designed to misinform.

Like all messages, think hard before clicking on any link. Do you have an account with PayPal. Check the link and see the address ends in the proper address relating to the organisation in question. Be aware of the usual tricks, for example it might have pay-pal.com This is NOT the same thing as paypal.com

Further actions
Treat messages coming to the address you use for logging into MountainViews with the same suspicion as you should be treating all email messages - they may be spam.

There is no point in quitting MountainViews, if the email addresses have been compromised, because they are already stolen.

There is little point in changing your email address with MountainViews if the email addresses have been compromised because it is not clear what mechanism was used to steal them, if they were stolen from MountainViews. If or when this changes, we will let you know.

Remember, MountainViews holds very little information about you. There are no credit card details, phone numbers or medical history or other items generally thought to be of high value. Your password with MountainViews is encrypted and as yet there is no indication that anyone has logged on illegally to any account.

Remedy
MountainViews will endeavour to find out what has happened. If there really has been a leak of information then we will attempt to prevent a recurrence.
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